Overcoming key industry challenges

The supported living sector provides a critical service to many people who require specialist accommodation-based care.

Research suggests the number of vulnerable people in the UK that require supported living arrangements and depend on day-to-day support services is rising exponentially. As service users’ circumstances become more complex, the level of support required is also steadily increasing. Care providers must consistently deliver the right physical, intellectual, emotional and social support to help people retain their independence and reintegrate into society as quickly as possible.

However, the challenges to the care providers providing critical support services in these environments are significant. Organisations are under pressure to provide increasingly diverse care services that support the complex needs of each service user, while facing mounting financial pressures, strict regulatory requirements and staffing issues.

Technology that enriches the supported living experience for you care workers and service users.

iCareHealth’s Supported Living Management solution has been developed to help you manage your resources more effectively and efficiently, and give staff more time to deliver personalised care and support to those exposed to considerable vulnerabilities.

iCareHealth’s Supported Living Management solution comprises Business Manager and Mobile Care Worker software, which integrates seamlessly to simplify rostering, automate processes, reduce administrative workload and ensure service users receive the highest quality care and support. The complete solution is configurable and scalable to accommodate supported living organisations of all sizes and models.

What’s possible with complete Supported Living Management?

Improve efficiencies and care outcomes:

  • Simplified occupancy management that ensures the needs and progress of every service user is managed in the most efficient way.
  • Electronic records that retain a complete overview of service user information from referral to departure and beyond.
  • Streamlined management of room service plans and general maintenance.


Reduce administration tasks and increase staff productivity:

  • Rent and account management that streamlines financial administration such as account statements, rent charges, arrears and contributions.


Enhance compliance and corporate governance:

  • Forms and assessment templates that can be customised based on the organisation’s own requirements and model of care.
  • Standard and configurable reports that provide accurate monitoring of the critical processes, trends and performance impacting compliance.
  • Streamlined asset and maintenance management that helps to ensure operations are in compliance with industry regulations.

Mourad Elmehdaoui

Working to improve the lives of care providers and the people they care for. Expert in the requirements in Home Care and Supported Living.

01440 766400