Social care case studies and testimonials
Find out how these care organisations are delivering higher quality care and maximising their productivity.
What our customers say...
CQC
" The software allowed management to spend considerably more time with people and staff to focus on the quality of support instead of spending time completing audits and actions plans"
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Your look into the heart of these care services
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Moore House Group
Moore House Group were established over 30 years ago and provide a continuum of personalised pathways of residential care, fostering, education, and therapeutic interventions for children and young people throughout Scotland.
Their move to digital care management has allowed them to improve operational stability and make their workflows more efficient and easier to manage, whilst allowing them to continue to provide the best care for children and young people.
Middleton Hall Retirement Village
Access Care & Clinical is helping Middleton Hall to gather information more quickly and improve the processes for the carers. Care plans were being handwritten and typed up, meaning that it was a time-consuming task, difficult to get information efficiently and it was difficult to access data swiftly. Access Care & Clinical has helped them to fix these pain points by providing real time electronic care plans that can be accessed and filled in quicker and easier, via the app on mobiles or tablets.
Middleton Hall Retirement Village provide a range of accommodation and care for retired older people that desire a rich and fulfilling retirement. Middleton Hall Retirement Village have won multiple awards for care quality by making the safety and happiness of their residents the number one priority.
Bay Care
Find out how this domiciliary care provider used software to save over £70,000 a year and gain an Outstanding rating from the CQC.
As Bay Care grew, adding more clients and more carers, they realised that existing systems and paper processes were inefficient and could undermine care quality and compliance. Despite being rated ‘Good’ across all areas by the CQC, knew they could do better as she aimed for an ‘Outstanding’ rating.
New Directions FSC Supported living services
New Directions Flexible Social Care are specialists in autism and mental health community support. They are rated Outstanding by the CQC and are a growing social care organisation.
Find out how they have gone from paper-based information to our comprehensive care planning. As a result, they have improved services for the people they support and helped them to become more engaged in their care.
Countywide Carers
Find out how this homecare provider switched their software provider, saving £15,000 a year and achieving an Outstanding rating from the CQC.
Countywide’s founder, Heidi Kennedy, took the decision to implement care management software from the Access Group, which offers an integrated software package for complete care management.
Carefound Home Care
Carefound Home Care was founded with the aim of providing a high quality, specialist care service to elderly people in Yorkshire, enabling them to continue to live independently in the comfort of their own home whilst maintaining the highest quality of life achievable.
Carefound Home Care chose Access PeoplePlanner as it offered them the functionality they required around managing care as well as the essential processes including staff rotas and planning of people.
Home Counties Carers
Matthew and Lucinda Kalupka started Home Counties Carers four years ago at the tail end of the recession. From the outset the use of new technology was going to be fundamental in ensuring the foundations of the business were solid and strong to enable future growth.
Home Counties Carers currently employs over 30 carers across their domiciliary and live in care businesses. They have sensible targets for organic growth and will be ably supported by Access PeoplePlanner to achieve these goals.
Carewatch Mid Shropshire
Domiciliary care provider Carewatch Mid Shorphire were looking to reduce costs and create efficiencies in their processes.
Mobizio enables care providers to improve compliance and reduce their overheads. Mobizio digitises paper forms and care plans, automates tasks and gives both a live and audit view of all care delivered.
Ryde House Outreach Services
Ryde House Outreach Services uses Access PeoplePlanner domiciliary care software to go paperless with rotas and care plans.
"It does save time in terms of it's a lot easier to see all of our support workers on one screen, and we can match people to calls quite easily, and using their text message and emails function sort of built into the software, makes it easy for us to contact our entire staff team ... That saves a lot of time for us. It's effective for what we do, and I think it would be very beneficial for a large scale organisation as well as start-ups. It fits most moulds."
Blue Arrow Care
Find out how Blue Arrow Care are saving at least £150.00 a month.
Like many people starting their first care business, Lucy Challis was confronted by a horde of scheduling and rostering software to choose from. Lucy knew that in 2018 having this kind of software is often a pre-requisite to running a successful care agency. But how would she sort the wheat from the chaff?
Aspire Care Group
Find out how Aspire Care Group were able to significantly reduce admin, improve productivity and drive up quality and compliance group-wide.
Anoop Puri is the managing director of Aspire Care Group, with an ever-expanding number of service types and properties, ranging all the way from two to eighteen bedrooms, he is keen to maintain and improve quality and compliance across the board.
Minster Care Group
Find out how Minster care group were able to improve CQC inspection ratings
Minster Care Group is a leading national provider of residential and nursing care in the UK. The group is always looking for innovative ways to offer the very best care and further increase customer satisfaction.
Beritaz Care
Beritaz Care incorporates four care homes that provide nursing and residential care services for elderly people in Surrey and Hampshire in the United Kingdom. They operate 130 beds throughout their Springkell House, Chestnut Court, Ashton Manor and Robertson Nursing Homes.
Erskine Care Homes
Erskine Care Homes are the largest care givers to Veterans and their spouses in Scotland, providing care for over 100 years, currently accommodating 339 residents across 4 facilities. Over the past couple of years, Erskine has been on a mission to digitise their processes in order to improve compliance, increase time with residents and maximise the safety across their organisation.
Hallmark Care Homes
Hallmark Care Homes, together with their sister Company Athena Care Homes own a total of 19 care homes across England and South Wales. This gives them the ability to host over 1450 residents at any given time. They are recognised in the industry for providing high quality care and outstanding, innovative facilities throughout the UK.
Royal Masonic Benevolent Institution
The Royal Masonic Benevolent Institution (RMBI) operates 17 care homes across England and Wales, which have provided high quality care for more than 160 years. The RMBI’s care homes are registered for residential, nursing and specialist dementia care, providing a critical service for many older Freemasons and their dependants.
Care Compliance at New Directions FSC
New Directions Flexible Social Care Solutions provide supported living and community support services for people
with autistic spectrum disorders and mental health diagnoses.
Find out how they have improved governance, maximised co-production and audit efficiency by using the latest in governance and care compliance tools.
Elizabeth Finn Homes
With the help of Access Medication Management, Elizabeth Finn Homes have improved their care operations by reducing the risks associated with medication administration and improved their compliance and staff efficiency.
Elizabeth Finn Homes employ over 750 people and operate 10 premium care homes across England. Find out how the improved processes aid them as they continue to deliver the highest standards of care.
Assist Care Group
Learn how Assist Care Group have boosted productivity while cutting recruitment and staff turnover with Access EarlyPay
Assist Care Group offers a wide range of home care services that enable individuals to live as independent, dignified, safe, and fulfilling a life as possible. They support a wide range of people across West Sussex and Surrey, from individuals with an acquired brain injury or Motor Neurone Disease, to the elderly or frail, and those living with dementia or Alzheimer’s.
MRL Healthcare
Find out how MRL Healthcare transformed their back office processes and service transparency by implementing CM for scheduling, monitoring, invoicing and payroll. MRL improved their ability to communicate with Care Workers, and the real-time information and alerts provided increased peace of mind.
Outlook Care
Learn about how Outlook Care cut candidate turnaround time by 50%, while improving visibility and continuity of processes. Find out how they managed to reduce the burdens of heavy screening processes using Access Screening.
Outlook Care is a not-for-profit organisation that provides support to people with learning disabilities, mental health needs and older people. Established in 1989, they deliver services in eight local authorities across North and East London and Essex.
Lifeways Group
Lifeways is the UK’s largest supported living specialist, providing support to almost 5,000 adults with learning disabilities or mental health needs, helping them to lead more fulfilling, independent lives.
As the Lifeways estate continues to grow – to more than 1,000 locations – find out how Access Maintain enabled Lifeways to regain visibility and control of its property management, reduce property maintenance costs and improve service quality from contractors.
Premier Community
Premier Community first started using Access’ care management software in March 2014, when they employed around 50 care workers. Since then, they have grown steadily and sustainably and currently employ over 500 care workers, one of the largest independent home care providers in the East Midlands. Find out how they managed this continued growth with Access Workspace for Care.
Chaseley Trust
Learn how Chaseley Trust excelled in their CQC inspection using Access PeoplePlanner. Overcoming compliance challenges, staffing shortages, and administrative inefficiencies, Chaseley Trust revolutionized their care service. The results? Five greens on the CQC inspection, improved staff monitoring, eliminated shortages, and reduced agency costs. Access PeoplePlanner empowers comprehensive staff management, streamlined operations, and enhanced care quality. Discover the transformative potential of Access PeoplePlanner for your care services now.
Honest Senior Care
Discover how Honest Senior Care achieved operational excellence with Access Care Foundations software. This user-friendly solution streamlined administration, ensured compliance, and enabled quality care. With reduced workload, they dedicated more time to building a supportive community. Experience the benefits of Access software and empower your care business to thrive. Discover more today.
One Fylde
Discover how OneFylde, a charity supporting people with learning disabilities, achieved outstanding care quality and compliance with Access software. By choosing Access Care Planning and Access PeoplePlanner, they streamlined operations, saved time on admin, and improved staff management. The software allowed them to provide more personalized care, organize information in one system, and easily demonstrate compliance to CQC.
Middlesbrough Council
Middlesbrough is part of a cohort of Local Authorities in Tees Valley who collaborate to collect, share and analyse care transaction data, utilising our Data Hub. Therefore, when the Local Authority decided to embark on a project to develop a more flexible, automated and granular demand model, our solution offered the perfect fit.
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