For many social care providers, taking advantage of today’s technology-based solutions offer countless benefits; such as the ability to improve efficiencies, streamline processes, enable staff to work smarter and boost productivity, make labour cost savings, reduce compliance and safety risks, enhance the quality of care services, and the list goes on.

Beyond the usual suspects, here are five of the less obvious ways that technology can deliver value to a social organisation and its staff.

1.Technology can greatly improve the social care experience for staff

One of the challenges for staff is that administration within the sector has become increasingly complex over the years, due to the documentation and paperwork associated with care plans, assessments, progress notes and funding. Technology greatly improves the experience of modern day social care for staff by enabling them to focus more of their time on doing what they do best – delivering care in compassionate and considerate ways. With simplified and automated processes in place, your staff will spend substantially less time on arduous paperwork and administrative tasks, and more time on delivering better care.

2.Technology can enhance communication between staff, residents, clients and their families

Technology applications are providing unprecedented scope for nursing and care staff to conduct more regular and convenient online interactions with the families of elderly clients and residents. These interactions will help staff in bridging the communication gap, as well as provide reassurance to families and advocates in the level of care and support that is being delivered to their loved ones.

While they may not widely be requesting to communicate with your staff online at the moment, it won’t be long before societal expectations change and the demands for technology-based communication will soar.

3.Technology can improve staff engagement and boost company morale

The implementation process of new technology systems is a rare opportunity to collaborate with staff from every corner or the organisation. It gives staff an opportunity to share with one another, work together, embrace, debate, learn and even challenge. Engaging staff throughout the transition will improve morale, reduce frustration and help to foster a culture employees understand that their opinions matter and will be listened to.

4.An investment in technology is also an investment in staff

When IT training is included as part of an organisation’s professional development or dedicated change management approach, the level of confidence that staff feel towards working with technology quickly increases. An investment in IT training not only enables staff to make the best use of an electronic system, it also provides them with the confidence to embrace technology in their own lives. Providing staff access to modern, easy to use technology and the appropriate training also goes a long way in helping to increase staff retention and the attraction of skilled employees.

5.Benefits of technology can encourage a flow-on effect throughout the organisation

You may also discover that as an efficient, technology-based system works to improve efficiency and productivity within your organisation, it will also prompt your staff to look at how they complete other tasks and responsibilities with a fresh perspective. As ideas and suggestions are encouraged, more benefits will be realised as staff come to see the potential for improvements across their areas of influence.

In what other ways have you seen technology provide additional value to your organisation – whether these have been measurable or not? Please share these with us in the comments section below.

For more information about iCareHealth’s medical management and care home Solutions, please contact our team at [email protected] or call us on 01440 766400.