The purpose of the KLOEs is to help care providers understand what is required in order to secure an outstanding compliance rating, ensure resident well-being and provide better care. But how can you achieve this? By using software that helps with tracking and reporting. However, if you want to obtain an outstanding outcome, then the use of mobile technologies, such as Mobile Point of Care, makes meeting the KLOE standards that much easier.


How can point of care software for care homes help?


When CQC created KLOEs, they wanted the following five key questions answered.


  1. Are service users, staff and visitors protected from abuse and avoidable harm?
  2. Are people’s care, treatment and support effective and promoting a good quality of life?
  3. Do staff involved treat people with compassion, kindness, dignity and respect?
  4. Are services responsive? Are they organised so that they meet people’s needs?
  5. Is the care home management well-led?


Care home software such as Care and Clinical is used in conjunction with Mobile Point of Care. Therefore, care providers will find it much easier to obtain real-time information at their fingertips. With access to this information, carers and management are enabled to take a more proactive approach to recording care delivery, this will ultimately contribute to an improved rating. Technology coupled with strong process and great people, allow care homes to perform well against the KLOEs and help them to achieve the outstanding CQC rating they are looking for.


What should you look for in your mobile care services?


Many mobile care devices and mobile healthcare delivery systems are apps that offer style over substance. You need software that offers deep functionality, that allows for point of care entry. Otherwise you will not get the results you’re looking for in the long term.

Mobile Point of Care

With CQC holding care providers to higher standards, it is critical that patient care and clinical informatics are at the forefront of care provider’s needs. With audits based on accuracy and timeliness of information, having a mobile care solution working in tandem with your care home management software enabling the delivery and recording of care in real-time, is a good start for most care providers.


Are you ready for your next CQC inspection?  Speak with one of our care home solutions experts.  Call us on 01440 766400 or Contact Us.