6 Things to Consider When Looking for a Care Home Software Solution

As a Care Home manager, there are so many factors to consider when looking at a software solution, and sometimes it can all get too much! We have therefore pieced together what we feel are the most important things to look at when considering a new solution.

Is it going to save you time?

After all, we want a software solution to make our lives easier! Some solutions can get so bogged down with their technical capabilities that they forget the main reason you want it for in the first place. With this in mind, ensure that the software you’re considering is made to be simple and intuitive, enabling you to maximise your efficiencies. After all, the less time spent documenting your care means the more time you can spend with your residents.

Is it going to help reduce human error?

Make sure that the solutions you are looking at have built-in workflows to make it harder to miss tasks. Electronic systems are great to provide a single source of truth without the risks of duplicating or even misplacing paperwork, however, you will want a system that reminds you of tasks that haven’t been completed on time. As a manager, you want to be made aware of any tasks that haven’t been completed by a member of your team before it becomes a problem. A good solution will have a ‘hierarchy’ of roles built into it. For example, if a member of the care team hasn’t completed an assessment on time, you will want the shift leader to be made aware of it; and if it’s still not completed then the care home manager needs to become aware.

Will it save you money?

We appreciate that software can be expensive. However, good software isn’t cheap and cheap software isn’t good. Establish how much time each carer will save per shift by using a certain software. You will be surprised how much money you can save by not having your care team sit down at the end of their shift writing out notes on outdated paper-based systems.

How secure is it?

The nature of a care home software provider means they will be processing a lot of sensitive information about your organisation and its residents. Do your homework and establish if the provider you’re looking at is an ICO (Information Commissioner’s Office) accredited company.

Does it work for YOU?

When it comes to software, one size does not fit all! You need to be able to have an element of flexibility over the software, this will enable you to manipulate it to work in the way you want it to.

Is it easy to use?

Software needs to enable you and your team to do your job more effectively, otherwise, it is redundant. Ensure that not only is your software solution easier to use on a managerial level, but also for your care team. Ensure that your software is intuitive, customisable and powerful. As a manager, you will want a strong reporting functionality and robust workflows; but the members of your care team are more interested in an intuitive, icon-driven system to make their lives easier. Try to find something that ticks both boxes.

If you follow these 6 simple bullet points, you should find yourself with a strong, reliable solution which is not only beneficial to you, as a manager, but also your whole care organisation. Read More: 6 Electronic Care Planning ‘Must-Haves’. If you would like to get in touch with one of our software specialists to see how iCareHealth’s solutions can fit into your organisation, drop us an email to [email protected] or call us on 01440 766 400.