Our One-of-a-Kind Team and Culture

We have learnt so much from the social care industry over the past 20 years and we have continuously used those insights to transform our business into a leading mobile technology provider to the home care, care home and pharmacy sectors.

The iCareHealth team is united by the same goal, which is to develop software solutions that help nursing and care staff in their crucial role of delivering the best care possible. Our entire team is working to revolutionise the way care is delivered through technology, in the social care sector and we’re all passionate about working with care providers to navigate the changes the sector is constanty facing.

We also believe that culture is the foundation for iCareHealth. At iCareHealth, culture is the sum of all contributions and efforts, and it requires ongoing attention from everyone in our team to get it right.

We combine inherent passion for what we do and our positive working environment with must-have attributes such as dedication, commitment, diligence, respect and understanding. The result is a hard working team that strives to deliver extraordinary service with every interaction – another element we have adapted from the nursing and care staff in the social care sector.

The iCareHealth team is currently made up of over 50 staff members across Suffolk in the UK and Penang in Malaysia. Our team is diverse in professional backgrounds, experiences, ideas, opinions, and points of view. At iCareHealth, we embrace and encourage diversity because it ensures that the expertise and services we deliver to clients stem from a unique blend of industry, technical and professional experience.

Our office environment is friendly, warm and collaborative. In fact, we’ve eliminated many of the barriers to collaboration. No one has a designated seat or desk – each day we make our own decision as to where we sit and who we sit with, so we can make the most out of every day. Our desk drawers have been replaced with personal lockers and phone calls are made via our computers to encourage more dynamic and honest communication between our team.

Culture and good values define who we are as a company. It is our people, our thinking and our products that makes us a dependable long term business partner for our clients.

What our employees say …

“At iCareHealth, we all care, most importantly about our clients. As a member of the sales team, this role has helped me redefine job satisfaction; the best part I love about working here is the rewarding feeling I get from knowing that the products I sell make a real difference in safeguarding and improving the lives of the most vulnerable people in our society.”

Mourad Elmehdaoui, National Client Manager.

“This is an exciting time to be working at iCareHealth. The organisation is growing, and there is plenty of opportunity to have your stamp on the changes. As an organisation we have a great office space – this mixed with a diverse client base as well as helpful colleagues makes up a great working environment.’’

Matthew Leggett, Head of Client Experience.

“Working for iCareHealth allows me to give something back to a sector I’m passionate about by keeping the client at the heart of all innovations and enhancements.”

Charlotte Hunt, Senior Client Manager.

“ iCareHealth’s working environment is friendly, with much consideration for the employees’ professional and personal needs. I’ve learned a lot from the dedicated people that I work with and iCareHealth offers more than a job, the company helps build careers.”

Sam Mckenzie, Technical Specialist.

“Working at iCareHealth is both fun and challenging – the perfect combination.  The culture is such that ideas are always welcomed and innovation is encouraged. The team are fantastic to work with and entirely solution oriented – focused on creating innovative technology solutions and resources that make people’s lives better and help them think about their businesses differently.”

Virginia Simpson, Marketing Manager.

The right people make all the difference, which is why getting the right people on the iCareHealth team has been one of our greatest successes to date.

Contact the team